PROCESSING WITHIN 24 HOURS - FREE SHIPPING OVER 90 EUR
All orders placed before 2:00 PM will be processed and handed over to the shipping service on the same day. Orders placed after 2:00 PM, on weekends, and holidays will be prepared and shipped on the next working day.
Example: If you place an order on Monday, August 15 at 10:45 AM, your package will leave our warehouse on the same day and will be delivered to your home or the chosen pickup station on Wednesday, August 17.
Please note that delivery times during sales and special offers may differ from our regular delivery times.
On www.i-run.com, deliveries are exclusively made within the Netherlands. Our shipping partner is DPD. The delivery time is 2 (max. 3) working days.
Orders on www.i-run.fr can be delivered to the following countries: France (including Monaco, Corsica, and the French overseas territories), Belgium, Switzerland, Luxembourg, Denmark, Spain, Italy.
Orders on www.i-run.es are exclusively delivered within Spain (mainland only).
Orders on www.i-run.de can only be delivered in Germany.
For the delivery of an i-Run order to Switzerland, we kindly ask our customers to make their purchases on https://www.i-run.fr. The shipping cost for a delivery to Switzerland is 10.00€ (via Colissimo, delivery time approximately 3 working days). Additional customs duties incurred upon import are the responsibility of the purchaser. The amount of the customs duty depends on the ordered product and the current regulations of the customs authority. For orders delivered in Germany and exported to Switzerland, i-Run neither refunds VAT nor sales tax.
POSSIBLE DELIVERY METHODS
You have the option to choose between home delivery or delivery to a pickup station. Shipping is free for orders over 90€.
Deliveries to a pickup station will be delivered to the chosen pickup station within 2 (max. 3) working days. The package must be collected within 7 days upon presentation of an ID.
Deliveries to your home will be delivered within 2 (max. 3) working days.
If you're not at home at the time of delivery, the shipping service will leave a notification in the mailbox. The package can be collected at the designated pickup station within 7 working days upon presentation of an ID.
Packages that are not collected from the pickup station within the specified timeframe will be returned to i-Run, the order will be canceled, and the purchase price will be refunded upon the package's arrival at our customer service.
Delivery to a safe place
If the recipient allows a parcel service to leave shipments at a preferred location, the risk of loss or theft is transferred to the recipient. If the parcel is not found at the designated location, the recipient is liable for any potential loss, unless they can prove that the delivery person did not leave the parcel at the agreed location (e.g., through video surveillance). At i-Run, we recommend granting to chose a safe place only when customers know and trust their delivery person or when the drop-off location is secluded and not visible to passersby. In rare cases, parcels have been marked as delivered to an unauthorized location. Liability for the loss of such a parcel can only be transferred to a third party in exceptional circumstances, for instance, when there is evidence, such as video surveillance, as previously mentioned. Online shops are not liable if the recipient has granted an authority to leave.